Peak Season Maintenance Freeze 2023

Dear Everyone,

The holiday peak season is fast approaching. Thus, it is important that we focus on supporting business operations and prioritize the stability of services and systems during the peak season.

As such, the Master Data Management (MDM) will be implementing a Maintenance Freeze. Details are as follows:

Dates Covered : December 15, 2017 12:01 AM to January 08, 2018, 12:01 AM

Duration : 25 Days

Cut off Date:  December 14, 2017

All MDM requests with effectivity date, opening date or launch date between December 15, 2017 and January 08, 2018 must be submitted on or before December 14, 2016. MDM will only be accepting fully accomplished and approved forms.

Forms submitted beyond the cut off will be treated as a Rush Request, therefore, approval from the General Manager (GM) or equivalent Cluster Head is required.

For PURF and FDRF with launch / effectivity date between December 15, 2017 and January 08, 2018, IT Deviation Form is required based on FIT-POL-07 Peak Season Systems Freeze Policy and Guidelines.

Scope : All MDM Forms

Regular SLA (Service Level Agreement) of request will resume on January 08, 2017.

We look forward to your usual support and cooperation.

For questions, please email us at mdm@foodgroup.ph.

Thank you,

Master Data Management